Medical Warehouse

Privacy Policy

GastroCoop - Costec - OrdenaloAqui LLC

1250 Ave. Ponce de Leon Of. 608 San Juan, 00908

Document 1.0 (09/22/2018)

I. Acceptance of Privacy Policy

GastroCoop - Costec - OrdenaloAqui LLC, is governed by the privacy policies that shall be described in this document, which can be modified and published by ORDENALOAQUI LLC at any time without prior notification. If you need to make sure that the document is the most recent please send us an email to servicio_cliente@ordenaloaqui.com . If you are using our platform is because it is in accordance with the privacy policies which are compulsory.

Definitions

1) GASTROCOOP = Company that developed an On-line Food Ordering system for takeout and delivery restaurant, food trucks, bakeries and business in Puerto Rico only. This service allows customers to order and pay for on-line food from restaurants in Puerto Rico.

1) COSTEC = Company that developed an On-line Food Ordering system for takeout and delivery restaurant, food trucks, bakeries and business in Puerto Rico only. This service allows customers to order and pay for on-line food from restaurants in Puerto Rico.

1) ORDENALOAQUI LLC = Company that developed an On-line Food Ordering system for takeout and delivery restaurant, food trucks, bakeries and business in Puerto Rico only. This service allows customers to order and pay for on-line food from restaurants in Puerto Rico.

2) Members = Person who browses websites or on-line servers.

2) Organizations = Person who browses websites or on-line servers.

2) Suppliers = Person who browses websites or on-line servers.

3) Local Business = Business legally registered in Puerto Rico for profit or non-profit with an active profile account in OrdenaloAqui.com.

4) Merchant = Person who‘s responsible, owner, manager or handler of the local business.

5) Links = Are texts or images that the user can press to access or connect to another web page.

6) Redirecting = Moving from one platform to another through a link in between the two.

7) Personal Data = Information submitted by the user when registering on www.medicalwarehouse.net or placed an order without registration.

8) Delivery = Delivery service provided by each supplier..

9) Payment Gateway = E-commerce application service provider. This service allows credit card payment for e-business and on-line retailers. It also protects credit card details by encrypting sensitive information.

10) Text Messages = Short message in the form of text sent to mobile phones (Additional cost would apply to each message of your mobile phone service provider)

11) (CVV2/CVC2) = Security code which is located in the back of credit card.

12) Merchant Account = Type of bank account that allows credit card transactions and is established under an agreement between an acceptor and a merchant acquiring bank for the settlement of payment card transaction. The process is obliged to follow the rules set out by the card associations, such as Visa or MasterCard.

13) SSL Certification = Allows encrypt sensitive data that users submit through web site such as credit card numbers, personal information and password. (All platforms of OrdenaloAqui.com provide a SHA-2 and 2048-bit encryption for all data submitted through OrdenaloAqui.com)

It is Medical Warehouse’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://medicalwarehouse.net (hereinafter, "us", "we", or "https://medicalwarehouse.net"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 

- Website Visitors

Like most website operators, Medical Warehouse collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Medical Warehouse’s purpose in collecting non-personally identifying information is to better understand how Medical Warehouse’s visitors use its website. From time to time, Medical Warehouse may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Medical Warehouse also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://medicalwarehouse.net blog posts. Medical Warehouse only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

 

Gathering of Personally-Identifying Information

Certain visitors to Medical Warehouse’s websites choose to interact with Medical Warehouse in ways that require Medical Warehouse to gather personally-identifying information. The amount and type of information that Medical Warehouse gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://medicalwarehouse.net to provide a username and email address and other personal information needed to process their requests.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an on-line advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Medical Warehouse and does not cover the use of cookies by any advertisers.

 

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 

Protection of Certain Personally-Identifying Information

Medical Warehouse discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Medical Warehouse’s behalf or to provide services available at Medical Warehouse’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Medical Warehouse’s website, you consent to the transfer of such information to them. Medical Warehouse will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Medical Warehouse discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Medical Warehouse believes in good faith that disclosure is reasonably necessary to protect the property or rights of Medical Warehouse, third parties or the public at large.

If you are a registered user of https://medicalwarehouse.net and have supplied your email address, Medical Warehouse may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Medical Warehouse and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Medical Warehouse takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Aggregated Statistics

Medical Warehouse may collect statistics about the behavior of visitors to its website. Medical Warehouse may display this information publicly or provide it to others. However, Medical Warehouse does not disclose your personally-identifying information.

 

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay

II. Types of information collected and preserved

Users

Authorized users that may place an order on the web page www.medicalwarehouse.net must be of legal age and/or have legal capacity to contract. For this reason, if you do not comply with this requirement you should stop the process of providing personal information. To comply with the above-mentioned requirement, the information that would be required, collected and preserved will be the following:

1. First name and last name

2. Mobile phone number

3. Email Address

4. OrdenaloAqui account Password

5. Physical Address (if shipping or delivery apply)

6. Articles and/or services in the order. (Orders information)

*** IMPORTANT: ORDENALOAQUI LLC DOES NOT STORE, SAVE OR RETAIN CREDIT CARD NUMBERS, CREDIT CARD EXPIRATION DATES AND/OR CREDIT CARD SECURITY CODES (CVV2/CVC2). IN ADDITION, THE INFORMATION WILL BE REQUESTED ONLY IN THE SHOPPING CART AND THE INFORMATION SUBMIT BY THE USERS TO THE PAYMENT GATEWAY IS PROTECTED BY SHA-2 AND 2048 BITS ENCRYPTION, IF YOU WANT SAVE YOUR CARD FOR CONVENIENCE, YOU CAN SUBMIT YOUR CREDIT CARD INFORMATION INCLUDING NUMBERS, SECURITY CODES (CVV2 / CVC2), EXPIRATION DATE AND COMPLETE NAME TO OUR PAYMENT GATEWAY PROVIDER VAULT. TO MAKE PAYMENTS WITH THE INFORMATION OF CARDS SAVED BY OUR PAYMENT GATEWAY PROVIDER VAULT ORDENALO AQUI LLC WILL USE A REFERENCE NUMBER GIVEN ONLY BY PAYMENT GATEWAY SUPPLIER INCLUDING THE TOTAL AMOUNT OF THE TRANSACTION, THE INFORMATION SUBMITTED BY THE USER TOWARDS THE PAYMENT PROCESSOR (PAYMENT GATEWAY) WILL BE PROTECTED BY THE SHA-2 ENCRYPTION OF 2048 BITS (HTTPS). OrdenaloAQui LLC WILL ONLY SAVE THE COMPLETE NAME, LAST 4 CREDIT CARD NUMBERS AND EXPIRATION DATE OF THE CREDIT CARD. ***

This information is necessary in order to establish a more precise communication between the user and the merchant. The merchant may provide you with a better service and better alternatives according to their needs. In addition, it enables ORDENALOAQUI LLC and the registered supplier in ORDENALOAQUI LLC reach the customer through text messages, email, and mobile phone.

Use of the information collected and preserved submitted by the users.

~ Local business may obtain the required user information during the process or after your order is completed.

~ Local business may contact the users or customer, by phone only for the purpose of offering you a better service at the time of an order and/or during the process of order completion.

~ Local business may offer bids and other services to their customers only through ORDENALOAQUI LLC.

~ The merchant could retrieve and view reports that show the information of each order processed in its local business only for sales accounting. The personal data of users in these reports, they may not be used, under any circumstances, for any other purpose and/or personal benefit or the local business.

~ The merchant may request reports and/or marketing studies only through ORDENALOAQUI LLC.

~ ORDENALOAQUI LLC may collect and retain personal information of the visits in our pages solely for statistical and analytical web performance purposes.

~ Share personal data with local business with and active registration in ORDENALOAQUI LLC that contribute to improve or facilitate the operations through ORDENALOAQUI LLC. ORDENALOAQUI LLC will ensure that certain standards are met, through the signing of agreements or contracts whose objective is protect the privacy of the personal data of our users.

~ If the user prefers, you can unsubscribe from the lists for sending information or promotional advertising by entering your account and selecting NO to the question “Deseo recibir notifícaciones y/o ofertas”. You can also unsubscribe by pressing the link “unsubscribe”, which is located at the bottom of the email promotion that was sent to you through our system. User will receive an email indicating that he or she has been removed from the system. (Personal information will be completely removed except the orders information was executed).

~ If your user information changes it is your responsibility to update your profile account.

Merchant

You must be the owner or person who‘s responsible for the local business, be of legal age and/or the legal capacity to contract. The merchant should go to www.medicalwarehouse.net and select REQUEST INFORMATION and provide your information, which must be correct and up-to-date. Staff of ORDENALOAQUI LLC will contact you as soon as possible to give you more information. If he did not comply with these requirements, you must stop the process of providing personal information.

The information that would be required, collected and preserved will be the following:

1. First name and last name

2. Functions in the business

3. E-mail address of the merchant

4. Phone Number

*** IMPORTANT: ORDENALOAQUI LLC DOES NOT STORE, SAVE OR RETAIN THE ENTIRE CREDIT CARD NUMBERS AND/OR CREDIT CARD SECURITY CODES (CVV2/CVC2). IN ADDITION, THE INFORMATION WILL BE REQUESTED ONLY IN THE SHOPPING CART AND THE INFORMATION SUBMIT BY THE USERS TO THE PAYMENT GATEWAY IS PROTECTED BY SHA-2 AND 2048 BITS ENCRYPTION, IF YOU WANT SAVE YOUR CARD FOR CONVENIENCE, YOU CAN SUBMIT YOUR CREDIT CARD INFORMATION INCLUDING NUMBERS, SECURITY CODES (CVV2 / CVC2), EXPIRATION DATE AND COMPLETE NAME. TO MAKE PAYMENTS WITH THE INFORMATION OF CARDS SAVED ORDENALO AQUI LLC WILL USE A REFERENCE NUMBER GIVEN ONLY BY OUR PAYMENT GATEWAY PROVIDER INCLUDING THE TOTAL AMOUNT OF THE TRANSACTION, THE INFORMATION SUBMITTED BY THE USER TOWARDS THE PAYMENT PROCESSOR (PAYMENT GATEWAY) WILL BE PROTECTED BY THE SHA-2 ENCRYPTION OF 2048 BITS (HTTPS). ORDER IT HERE LLC WILL ONLY SAVE THE COMPLETE NAME, LAST 4 CREDIT CARD NUMBERS AND EXPIRATION DATE OF THE CREDIT CARD. ***

This information allows ORDENALOAQUI LLC to provide better service to local business and to be able to offer alternatives, depending on the needs of the local business. It also enables us to communicate with the merchant through text message, email, and phone to offer best and various offers that we think would be of interest to you.

* Use of the information collected and preserved submitted by the merchant

~ ORDENALOAQUI LLC may contact the merchant, if we think it proper, necessary and pertinent to provide a better service.

~ ORDENALOAQUI LLC will create an administrator account under merchant name and local business which will allow merchant to enter new products and/or services, modify products information and disable products

~ ORDENALOAQUI LLC may provide offers and services which we believe may be of interest to you.

~ If you forget your password for your administrator account you must go to https://mobi.ordenaloaqui.com/mob_login-user-extended.php and press “¿Olvido Contraseña?”, write the email that was used to open the profile account and you will receive an email with information and a link that will take you to a page where you will enter your new password. If you have questions or cannot perform the process please send an e-mail (24hr/ 7days) to the following address with the request jorgemulero@ordenaloaqui.com or call (787-246-6575 / 787-717-3275 Monday-Friday 5:30pm to 10:00pm or Saturday-Sunday 9:00am to 10:00pm).

~ To change your personal information you must send an email (24hr/ 7days) to the following address with the request jorgemulero@ordenaloaqui.com or call (787-246-6575 / 787-717-3275 M-F 5:30pm to 10:00pm or S-D 9:00am to 10:00pm).

*Local Business information

To be able to add your business profile to the platform www.medicalwarehouse.net, you should have your business registered with the Department of Treasury, license of Sales Tax and use (IVU) as required by the law of Puerto Rico and must have an active "Merchant Account". You must have a majority of age and/or the legal capacity to contract for this reason but complies with these requirements you must stop the process of providing personal information and/or trade. Another requirement is that the merchant will provide personal information and the trade true and updated. To comply with these requirements before mentioned the information about the trade that would be required, collected and preserved will be the following:

1. Business Name

2. Type of service

3. Business phone number

4. Hours of operation

5. Minimum order cost per order

6. Physical Address of local business

7. GPS Coordinates of the physical location (Latitude/Longitude)

8. E-mail Address

9. Delivery Service (if applicable)

10. Areas of delivery (if applicable)

11. Minimum cost for delivery orders (if applicable)

12. Photo of the trade in format (jpg, jpeg, gif, png) with a size less than 90KB

13. Photo of product or services (jpg, jpeg, gif, png) with a size less than 150KB

14. Merchant Account Credentials

This information allows you to create a profile account in ORDENALOAQUI LLC platform. This information will help the users recognize how your business operates and what type of product you offer, make the ordering process easier for your clients and then provide a better service.

*Cookies

To enrich and perfect your on-line experience, Medical Warehouse uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Medical Warehouse uses cookies to help Medical Warehouse identify and track visitors, their usage of https://medicalwarehouse.net, and their website access preferences. Medical Warehouse visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Medical Warehouse’s websites, with the drawback that certain features of Medical Warehouse’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Medical Warehouse's use of cookies.

*Use of the information collected and preserved of Local Business

~ Certain information will be displayed on the platform and could be found by the users through our graphical user interface, and its main page.

~ ORDENALOAQUI LLC will create a profile of your local business which users will be able to view and analyze.

~ If the Merchant wants to change the information of the local business must send an email (24hr/ 7days) at the following address with the request jorgemulero@ordenaloaqui.com or call (787-246-6575 / 787-717-3275 M-F 5:30pm to 10:00pm or S-D 9:00am to 10:00pm).

III. MENU entry to our system

The menu is entered into our system by ORDENALOAQUI LLC staff as requested by the merchant. No article or offer may be sold without having been approved its description and price for the merchant.

Individual articles(Products that are not in combination with other products)

It is required for the merchant provide a true information and up-to-date. The article, product and/or service must be legal and non-misleading according to the laws of Puerto Rico. To comply with the after mentioned requirements, the information that would be required, collected and preserved will be the following:

1. Product name

2. Product long description

3. Product short description

4. Product size (if applicable)

5. Product Price

6. Quantity of product available (if applicable)

7. Product picture

Use of the data collected and maintained in the individual articles.

~ The users will be able to recognize the type of product and/or service, price, volume that the merchant is selling, renting or paying.

~ The merchant will be able to activate/deactivate products to customize their on-line store according to their daily needs.

~ The merchant can change/modify any product in real time.

Offer, special offers and/or special promotions (Combination of individual products and/or services provided by the merchant)

It is required for the merchant provide true information and up-to-date. Special offers, product and/or service must be legal and not deceptive according to the laws of Puerto Rico. To comply with the after mentioned requirements, the information that would be required, collected and preserved will be the following:

1. Offer product name

2. Offer product long description

3. Offer product short description

4. Offer product Size of the offerings (if applicable)

5. Offer product Price

6. Offer product quantity available (if applicable)

Use of the data collected and preserved in the offer, special offer and/or special promotions.

~ The user will be able to recognize the type of offer and/or special promotion, price, volume that the merchant is selling, renting or paying.

~ The merchant will be able to activate/deactivate the tenders and/or special promotions before admitted in his tent with such to customize your trade according to their daily needs.

~ The merchant can change/modify any offer in real time.

IV. Confidentiality of the information

Information submitted from users will be provided to the local business only by ORDENALOAQUI LLC is governed by the privacy policies described in this document. ORDENALOAQUI LLC, will do everything possible to protect the privacy of the information. Pursuant to court orders, or legal regulations, ORDENALOAQUI LLC may be forced to disclose information to the authorities or third parties under certain circumstances, or in cases that third parties may unlawfully intercept or access to certain information or data transmissions in which case ORDENALOAQUI LLC shall not be liable for the information that is disclosed.

The users, merchant and local business agrees and undertakes to defend, indemnify, and relieve them of all responsibility to ORDENALOAQUI LLC, its affiliates from any and all claim, civil or criminal liability, risk, fines, fees, costs, losses, damages, expenses, fees (including reasonable attorneys' fees) imposed or suffered through a judgment or other legal proceedings or administrative, or in any way, directly or indirectly, by reason of: (1) acts or omissions committed negligent or intentional by the merchant, its officers, employees, agents or contractors; (2) by the breach of any law, rule, regulation, ordinance or any other legal obligation which might be applicable to and/or that the dealer must comply; (3) any breach or violation. Any obligation agreement, warranty, or representation of the trader contained in the terms and conditions, or in any other rule or policy that in the future are published by ORDENALOAQUI LLC; and/or (4) the violation of copyright, rights to trademarks, patents, business secrets, the right to privacy, the right to self-image, the right to advertising ( "right of publicity") or any other rights of any third party.

If you understand that ORDENALOAQUI LLC and/or some of the local businesses registered with us is violating the privacy policy please notify by sending an e-mail (24hr/ 7days) to servicio_cliente@ordenaloaqui.com or (787-246-6575 / 787-717-3275 L-V 5:30pm to 10:00pm or S-D 9:00am to 10:00pm) and describe the situation. For more information related to the operation of the system please visit www.ordenaloqui.com and select FREQUENTLY ASKED QUESTIONS.

IF YOU DO NOT AGREE TO THE PRIVACY POLICY OF OUR WEB SITE PLEASE DO NOT USE IT www.medicalwarehouse.net

Thank You